Ola, Fellow WOE Friends!
It's Wednesday and for many, their Friday, due to the national holiday. If you're going out tomorrow, please be careful and watch out for those who may be drinking and driving. Also, leave the fireworks to the professionals.
I have attached the latest HR Picture: Wounds will Heal. The burned-out section of the forest you see is from Gatlinburg and started in The Great Smokey Mountains on November 28, 2016.
WOE Cares Need to Know weekly topic is E-Cigarettes.
This week's Interview/Story: Say hello to Maxine!
I first met Maxine, an elderly lady working the visitor information counter in a Georgia Welcome Center. I was taking one of each of the many brochures they had available from the many attractions and activities offered around the state.
While taking a few from around her counter, she asked me where I was heading. I told her Gatlinburg. She asked me about my family, and I told her what I do. She seemed absolutely intrigued and fascinated with everything I told her.
As others came up to the counter to ask for information, I overheard the same questions with the same enthusiasm for them as well. But I also noticed she seemed to be giving visitors a bit more than they asked for. She was telling them about certain places along the way they could stop at and enjoy. Certain attractions or activities the family may be interested in, but would otherwise not know about.
I couldn't help but be mesmerized by how well she was reading people, just by asking a few questions. A few times, she didn't even ask any questions, but either gave advice or recommended something they try to help with the long car ride.
I watched for over 45-minutes, while Jennifer and Sally were resting and looking around.
There were guests that she had interacted with before come in and say, "Hi Maxing! Thanks for the advice or information. It really helped."
How did she do this? She made people feel special and made their road trip better. She soothed parents, calmed children, and cheered up strangers.
When she went on break, I asked one of the other employees about her. I was sad to hear she lived by herself, and had no children or husband. She also could barely afford her rent and food each month. She was only part-time, and at 69, couldn't work another job because of her cars non-dependability. .
I was able to get her full name and when I got back to the WOE after our vacation, gave the information to Steven C. He, in turn, gave her information to our Employee Scouts.
The other day, I was asked by Steven C. to check on a new employee at the information booth, next to the World Stage. As I approached it, I couldn't believe my eyes. I lit up, and so did she.
Maxine now lives on the property and is having the time of her life. With no more worries about rent or food, she works as long as she likes and dispenses advice to the WOE Guests to help make their experience even better.
So, when you visit the WOE Complex, make sure to stop by the information desk and say hello to Maxine."
Thanks for reading! Until next time,